We are your reliable partner
The platform delivers the technology. We deliver the confidence around it. Ten years of consulting work with manufacturing companies has taught us what it actually takes for a delivery to become a successful implementation. We stay with you as a reliable long-term partner when something unexpected happens.
From start to operations in three steps
A good start. Integration. Operations. A structured path from decision to live.
Our three-step delivery model is built to take you from agreement to operations without surprises.
Step 1 - A good start. Requirements review, scoping, and technical and commercial boundaries are defined. You know what you get, when you get it, and what it costs before moving ahead.
Step 2 - Integration project. CAN integration with your control system based on your application and configuration, GUI adaptation to your brand and flows, an AI model trained on your documentation, and pilot rollout together with you.
Step 3 - Operations. The platform is live. From here you move into "A secure future" or an Enterprise SLA.
A secure future - second line support and maintenance
The platform does not stand still. Neither do we.
When you go live, "A secure future" begins. It is our ongoing support, operations, and maintenance service - the second line for your support organization. We provide platform updates, security patches, and a direct contact path to our second line support.
What you get:
- Second line support - you handle customer contact, your technicians escalate to us.
- Platform updates and security patches
- Quarterly follow-up meetings - proactive, not only when something is urgent
- Logged incident history and root cause analysis
Custom development - your idea, our platform
If you want to build a custom feature, we can build it on top of the platform - not beside it.
If you have a specific workflow, integration, or market adaptation you want to make, we can help you build it on top of THNX Connect. That gives you faster time to market, platform stability, security and compliance, and no separate codebase to maintain.
What you get:
- Industry-specific modules (forestry, agriculture, marine, construction, specialist vehicles)
- Integrations with customer-specific ERP or warranty systems
- Custom AI flows on your data
- Co-development projects with an exclusivity period (12-18 months)
How we work
A consulting team with 10+ years of manufacturing industry experience. Clear scoping, fixed price or time and material, always with the platform as the foundation.
